Intimacy and connection — no man is an island. People want to feel special and Lover brands exist to meet this need. In this journey we call life, what’s love got to do with it?
PROMISE: Love makes the world go 'round.
CORE DESIRE: To attain intimacy
GOAL: Being in a relationship with things they love
FEAR: Being alone or unwanted
STRATEGY: Become attractive to others
GIFT: Appreciation and passion
MOTIVATION: Belonging and connection
The Lover Brand in Action
For Lover brands, customer appreciation is a way of life and is likely a big part of their business plan.
Staying in good relationships with those they serve and providing customer service keeps the customer madly in love with them. (Cue heart eyes emoji here.)
The Lover brand is intimate and elegant. It values partnerships and is collaborative and team-oriented, to the point of decision-making by consensus. Employees tend to be passionate about the vision and values, and the quality of relationships throughout the organization is high.
The passion of the Lover archetype is an asset.
But it works both ways. On the negative side, passion can become jealousy, or in the case of brands, competitiveness that can take over if not careful.
Pricing for Lover brand offerings falls in the mid to high range.
The Different Levels of the Lover Archetype
Each archetype can be experienced or expressed at different levels. The lower levels are less mature while higher levels are more developed.
The Lover archetype is pretty surface-level, in terms of intimacy. This is where we find the pure pleasure-seekers — the casual fling or one-dimensional friendships. Connections may be established and are likely even passionate, but they are not truly intimate or personal.
Of the Lover is about forming deeper attachments and establishing commitments with who and what we love. We start to find fulfillment in these relationships.
Brings us to spiritual love. With a sense of wholeness and connection to others, it is a love that extends to mankind as a whole. Those who are familiar with the love of Christ can understand that as the ultimate expression, truly filling the deepest voids we have for love.
Examples of Lover Brands
Hallmark is a perfect example of a Lover brand. Hallmark facilitates connection for every relationship in your life, romantic or familial. From National Boss Day to National Nurses Day, you turn to Hallmark whenever you want to show someone you are thinking of and appreciate them. Hallmark leads to closeness.
Christian Dior is known the world over for haute couture fashion, fragrance, and beauty products. Dior as a brand promises to make you beautiful and more desirable. The sensuality in the following Dior fragrance commercial blatantly speaks to the lower levels of the Lover archetype. Do you adore Dior?
And really, what better example of unconditional love than that of our furry family members? Pet brands often heavily pull on the Lover archetype. Are pets possibly the perfect companion?
The Mayhew Animal Home, an animal shelter in London, did a great job of showing how it feels to come home to ‘the one’ after a long hard day in a seemingly cruel and uncaring world.
Cesar, a dog food brand, featured a touching relationship between a man and his dog. What the following commercial does so successfully highlights a companionship dynamic as opposed to a caregiver dynamic. Instead of just a man and his dog, this becomes a relationship between two equals. Each one loves and is loved in return.
All in the Family
There are different aspects of the Lover archetype that can emerge, based on the strength of various attributes. The book Archetypes in Branding breaks these nuances down into sub-archetypes (including the primary Lover) for a total of five in the family.
Faithful and passionate, the Lover is all about intimacy and togetherness. Don’t think it stops at kisses and roses, however. The Lover’s DNA pushes beyond romantic feeling to a state of being. The Lover appreciates beauty in various forms and values collaboration. The challenge facing the Lover is letting a fear of being alone, disconnected, or ultimately, unloved, overtake them.
Like The Commodores, the sensual Romantic just wants to be close to you. Charming and charismatic, optimistic and sociable, the Romantic can be intense emotionally. This sub-archetype may profess “you complete me”, due to a strong belief in the power of oneness that stems from a shared love. The Romantic can stumble over its own optimism, however. The challenge is to remove the rose-colored glasses and not get caught up in the chase.
The Companion is loyal and trustworthy and is the comrade and confidante we turn to when we need a helping hand or a patient ear. This sub-archetype holds a deep respect for a person’s inherent value and values relationship. The Companion may be devoted to a fault — potentially leading to loss of self and a rise of dependency.
The Hedonist is the erotic and sensual sub-archetype. Living in the moment, and living for pleasure, the Hedonist seeks out the exciting things in life to indulge in. The Hedonist must be careful of indulging too much. This sub-archetype may also show disregard for others in pursuit of pleasure.
The power of human connection and relationship dynamics are well understood by the Matchmaker, and this sub-archetype acts as a facilitator to draw people together. The Matchmaker uses strategy and intuition to spot patterns that can facilitate connections. The Matchmaker’s challenge is in allowing intuition to remain the guide when tempted to let judgment and personal agenda take over.
The Lover Consumer
The Lover consumer is driven to connect with others. In the Western world, we live in a society that has become more and more individualistic. As a result, the void for true meaningful relationships keeps getting bigger and bigger.
The Lover consumer will look to fill this void in a myriad of ways — from seeking out like-minded people to bond with to creating the best version of themselves to attract others to them. Lover consumers want to feel special.
They want brands that love them and that they can love back. If their needs aren’t met, brands risk losing them to a competitor that can make them feel special again.
Is Your Brand a Lover?
Are you passionate about people? Do you depend on your customers, knowing you are nothing without them? Do you help people find or deepen relationships or offer products that make them feel more attractive?
Even if you don’t see your brand as romantic or sensual, if intimacy is the core tenet of your existence, you are likely a Lover brand.
Still not sure which archetype defines your brand?